California Consumer Privacy Act Notice
Effective: January 1, 2021.
This notice addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (“CCPA”). It is incorporated into the Coursera Privacy Notice and applies to personal information about California residents using our Site and Services (“Consumers,” “You,” or “Your”) that we collected over the previous 12 months. For purposes of the CCPA, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
In the event of a conflict between this CCPA Notice and any of our other privacy notices, this CCPA Notice shall control only with respect to the personal information of California residents.
For more information about the data we collect and how we use it, please review our Privacy Notice.
Personal Information Purposes of Processing
This section describes the purposes for which we collect and use personal information. We collect and use personal information regarding California residents for the purposes described below:
- run, grow and develop our business;
- operate our Site and provide our Services;
- select appropriately skilled and qualified suppliers;
- build relationships with partners and academic institutions;
- carry out research and statistical analysis;
- carry out marketing and business development; and
- for internal administrative and auditing purposes.
We do not sell your personal information and we do not have actual knowledge that we sell the personal information of minors under 16 years of age. We may disclose personal information to other parties as follows:
Service Providers
We may disclose personal information to our service providers in order to have them perform services that assist us in fulfilling the purposes listed above. Our service providers provide us with a range of services including: hosting our Site, processing payments, legal and accounting professional services, postal and email delivery, conducting analysis to improve our products and Site, fulfilling requests you make, managing payments, and answering your questions. We don’t allow our service providers to retain, use, or otherwise handle the data we provide to them for their own purposes.
Security
We may disclose personal information to our partners, service providers, and law enforcement to secure our Site and Services, including to detect, prevent, and investigate security incidents or violations of our Terms of Use or applicable laws.
Audits
We may disclose personal information to our partners and service providers in order to audit interactions and transactions for legal compliance and other purposes.
Service Improvements
We may disclose personal information to our service providers in order to improve our Site and Services, such as to identify bugs, repair errors, or ensure that services function as intended, or conduct internal research and analysis to improve our technology.
We may disclose personal information to third parties at your direction.
Personal Information Categories
Our Privacy Notice covers our personal information collection and usage more fully. The chart below describes the categories of personal information we collect and the sources from which we collect the personal information, organized into the categories specified by the CCPA.
| Personal Information Category | Sources |
|---|---|
| Personal information described in Cal. Civ. Code §1798.80(e)(such as name, address, telephone number, education, employment history, credit card or debit card number) | Information you provide directly or through your interactions with our Services Information from our partners or customers |
| Identifiers (e.g., real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers) | Information you provide to us directly or through your interactions with our Site and Services (as defined in our Terms of Use and Privacy Notice) Vendors that provide information to help us serve relevant ads and understand the ads’ effectiveness |
| Characteristics of protected classifications under California or Federal law (e.g., your gender or age) (“Characteristics of Protected Classifications”) | Information you provide to us directly |
| Commercial information (e.g., information regarding products or services purchased, obtained, or considered) | Information you provide to us directly, such as purchasing a standalone course or subscription Your interactions with our Site and Services Information from our partners and customers |
| Internet or Other Electronic Network Activity Information (e.g., browsing history, search history, and information regarding your interactions with our Services) | Your interactions with our Site and Services |
| Geolocation Data | Information you provide to us directly or through your interactions with our Site and Services |
| Professional or Employment-Related Information | Information you provide to us directly Information from our customers, partners, or your employer |
| Inferences | Information you provide to us directly or through your interactions with our Site and Services Information from our partners and customers |
| Audio, electronic, visual or similar information | Information you provide directly or through your interactions with our Services, customers or partners |
We use this personal information for the purposes outlined in our Privacy Notice.
California Residents' Privacy Rights
California residents have rights to request access to or deletion of their personal information and may not be discriminated against because they exercise any of their rights under the California Consumer Privacy Act in violation of Cal. Civ. Code §1798.125. You can make requests as follows: (1) use our self-serve access and deletion tools available in your account settings or (2) send an email to privacy@coursera.org with details of your specific request. We may ask that you provide certain information to verify your identity, and the information we request from you will depend on your prior interactions with us and the sensitivity of the personal information at issue. Once confirmed, we will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.
You may designate an authorized agent to make a request under the CCPA on your behalf if: (1) the authorized agent is a natural person or a business entity registered with the Secretary of State of California; and (2) you sign a written declaration that you authorize the authorized agent to act on your behalf. We may ask that you provide certain information to verify your identity and that you authorized the authorized agent to act on your behalf. If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
California residents also have the right to opt out of the sale of their personal information; Coursera does not provide this option as we do not sell your personal information. If you have any questions or concerns regarding this CCPA Notice, please email privacy@coursera.org.
Revisions
Below is a list of all the revisions made to the content of our CCPA Notice, with links to view the difference between each revision.
