Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.
This course is part of the Healthcare Organization Operations Specialization
About this Course
Skills you will gain
- Pharmacy Healthcare Organization Operations
- Public Health and Wellness Healthcare Organization Operations
- Medical Healthcare Organization Operations
- Healthcare Administration
- Dental Healthcare Organization Operations
Syllabus - What you will learn from this course
Lesson One: Healthcare Organization Business Processes and Management
Lesson Two: Healthcare Organization Business Process Management Improvement and Innovation
Lesson Three: Healthcare Organization Electronic Patient/Customer Records Business Processes
Lesson Four: Design Patient-Centered Healthcare Organization Business Processes
- 5 stars76.92%
- 4 stars15.38%
- 3 stars3.49%
- 2 stars0.69%
- 1 star3.49%
TOP REVIEWS FROM BUSINESS PROCESS MANAGEMENT IN HEALTHCARE ORGANIZATIONS
A very helpful learning experience with opportunities for professional application.
Best Course so far. The learning materials and projects are really good.
Very informative, well structured. The information contained and most importantly the references I was introduced to will be instrumental in my work in Healthcare Operational Excellence.
Prof. Kilduff was an awesome instructor which made this class more enjoyable and easier to understand. She is the best!!
About the Healthcare Organization Operations Specialization
Frequently Asked Questions
When will I have access to the lectures and assignments?
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Is financial aid available?
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Why are sections of the course marked [CERT], [INFO], [PREP], and [FUN]?
For certificate learners, what is required to earn the certificate for the course?
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For those who prefer an audio, as opposed to a reading/text, version of the course, is one available?
Why are trivia questions and virtual field trips included within the course?
What is the course goal and what are the course objectives?
After completing this course, what course should I complete next?
For whom is this course recommended? Who would benefit most from completing this course?
What background knowledge is necessary to successfully complete the course? Are there prerequisites?
Will I earn university credit for completing this course?
Is this a course on healthcare insurance to cover healthcare costs?
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English is not my first language. Is a version of the course available in any language other than English?
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