This course is part of the Software Product Management Specialization

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3,011 ratings

Kenny Wong

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Software Product Management SpecializationUniversity of Alberta

About this Course

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This course covers practical techniques to elicit and express software requirements from client interactions.

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Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

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Course 3 of 6 in the

Software Product Management Specialization

Approx. 12 hours to complete

English

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What you will learn

Create clear requirements to drive effective software development
Visualize client needs using low-fidelity prototypes
Maximize the effectiveness of client interactions
Adapt to changing product requirements

Skills you will gain

Agile Software Development
User Story
Software Requirements
Use Case

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 6 in the

Software Product Management Specialization

Approx. 12 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.82/5 (285 Ratings)

Kenny Wong

Associate Professor

Computing Science, Faculty of Science

345,380 Learners

11 Courses

Offered by

University of Alberta

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Syllabus - What you will learn from this course

Content Rating94%(10,383 ratings)

Week

Week 1

3 hours to complete

Module 1: Introduction to Requirements

Welcome to the first module! In this module, you will become familiar with software requirements and some issues surrounding them. You will learn what a software requirement is, including the different types of requirements. Then, you will learn how to deal with changing requirements and control project scope, as well as how requirements affect design. These lessons will give you the knowledge you need to move on to eliciting and creating good quality requirements in the next modules.

3 hours to complete

11 videos (Total 64 min), 6 readings, 2 quizzes

11 videos

Specialization Preview2m

Introduction to Client Needs and Software Requirements3m

3.1.1: What is a Requirement?7m

3.1.1A: Requirement Activities8m

3.1.2: Types of Requirements4m

3.1.2A: User Requirements4m

3.1.2B: Functional Requirements4m

3.1.2C: Non-Functional Requirements6m

3.1.2D: Additional Requirement Types5m

3.1.3: Controlling Scope11m

3.1.4: Requirements and Design5m

6 readings

Meet your presenters: Bradley Poulette10m

Meet your presenters: Morgan Patzelt10m

Meet Your Facilitators10m

Course Resources: Client Needs and Software Requirements10m

Course Map: Client Needs and Software Requirements10m

Module 1: Supplemental Resources10m

2 practice exercises

Module 1: Practice Quiz (Ungraded)30m

Module 1 Assessment (Graded)30m

Week

Week 2

3 hours to complete

Module 2: User Interaction

A major duty of a software product manager is eliciting and expressing requirements from your client. This module will walk you through the basics of client interactions and requirements elicitation and expression. You will learn how to create the best product for your end users, how to conduct productive client meetings, and various ways of expressing requirements. These techniques will provide you with the tools you will need to confidently interact with your client as well as satisfy them with the “right product”.

3 hours to complete

9 videos (Total 56 min), 3 readings, 2 quizzes

Week

Week 3

3 hours to complete

Module 3: Writing Requirements

Explore the many ways in which software requirements can be represented. In this module, you will learn about the most popular means of expressing requirements in the industry today: the user story. You will learn how acceptance tests help to verify the stories which they accompany, and how to create a robust product backlog. At the end of the module, you will learn how story maps are used to organize user stories, so that you’re always putting your effort into the tasks which makes the most impact.

3 hours to complete

8 videos (Total 52 min), 3 readings, 2 quizzes

8 videos

3.3.1: Agile Requirements6m

3.3.2: User Stories5m

3.3.2A: User Stories6m

3.3.2B: User Stories4m

3.3.3: Acceptance Tests7m

3.3.4: Product Backlog7m

3.3.4A: Product Backlog5m

3.3.5: Story Maps7m

3 readings

User Story Assignment: Stanley's Problem, Part 1 Proposed Solution (Locked)15m

Stanley's Problem: Part 2, Product Backlog10m

Module 3: Supplemental Resources10m

1 practice exercise

Module 3 Assessment (Graded)30m

Week

Week 4

3 hours to complete

Module 4: Quality Requirements

3 hours to complete

4 videos (Total 39 min), 6 readings, 3 quizzes

4 videos

3.4.1: Criteria for User Stories5m

3.4.1A: Criteria for User Stories6m

3.4.2: Ambiguous Requirements23m

3.4.3: Course Summary4m

6 readings

Ambiguous Requirements Study Guide10m

Discussion: Ambiguous Requirements10m

Reading: Ambiguous Requirements Quiz Pre-Reading10m

Module 4: Supplemental Resources10m

Congratulations and Preview a Capstone Course10m

Acknowledgements10m

3 practice exercises

Ambiguous Requirements Quiz30m

Module 4: Assessment (Graded)30m

Course Assessment (Graded)30m

Reviews

4.8

569 reviews

5 stars
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4 stars
16.10%
3 stars
2.45%
2 stars
0.39%
1 star
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TOP REVIEWS FROM CLIENT NEEDS AND SOFTWARE REQUIREMENTS

by SSApr 2, 2017

I like that it took the knowledge I'd acquired over 20 years of working in the technology field and applied it to the new organized business analysis field that has become the norm.

by RPDec 11, 2018

It's a solid addition to get the specialization certificate. I may give it 4.5+ stars, but the course resources are exceptional - its like they wrote their own textbook almost.

by JYJun 29, 2020

Very Good Courses! I do learn a lot from it. I would say, it's one of the best, you should take it. Thanks for all the staff who worked hard to provide us this cool specification.

by SKNov 30, 2015

Very useful course to build up a theoretical base for software requirements management. Relevant for every member of a software development team, especially analysts and product managers.

View all reviews

About the Software Product Management Specialization

In this Software Product Management Specialization, you will master Agile software management practices to lead a team of developers and interact with clients. In the final Capstone Project, you will practice and apply management techniques to realistic scenarios that you will face as a Software Product Manager. You will have the opportunity to share your experiences and learn from the insights of others as part of a Software Product Management

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Client Needs and Software Requirements

About this Course

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Skills you will gain