Chevron Left
Back to International Hospitality & Healthcare Services Marketing

Learner Reviews & Feedback for International Hospitality & Healthcare Services Marketing by Yonsei University

456 ratings

About the Course

As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities. People who have successfully completed this course will be able to: (1) Identify the unique characteristics of service businesses and create successful management strategies to better manage the role of customers to gain desirable business outcomes, better market products than are intangible, and better manage customer expectations and perceptions. (2) Identify the unique characteristics of the hospitality industry, explain the process of balancing supply and demand in the hospitality industry, and implement optimal marketing and management strategies for this unique market. (3) Identify the unique characteristics of the healthcare industry, explain how this industry is evolving into the experience business, and better manage human interactions and facility to enhance the quality of customer experience. (4) Gain insights from the innovative approaches in the service industry overall, in hospitality and health industry in particular, and better develop innovative strategies in your industry....

Top reviews


Jul 25, 2021

this course made me have a better understanding of the hospitality and healthcare field. The lecturer was very good in explaining and giving examples to give clearer understanding. Thank you!


Jun 18, 2020

It's a great course with helpful fundamental knowledge. The lecture, presentation are designed friendly, it's easy for me to follow up the lesson and understand all given information.

Filter by:

101 - 125 of 125 Reviews for International Hospitality & Healthcare Services Marketing

By Barbara W

Oct 25, 2022


Apr 16, 2022

By Juan C d A H

May 7, 2017

By Karolis K

Mar 13, 2018

By Juan F

Oct 1, 2020

By diego

Aug 2, 2020

By Christian H

Jun 2, 2020

By Paul K

Dec 3, 2016


Jun 20, 2020

By Shreenivas R

Apr 23, 2021

By Janhavi M

Jun 27, 2020

By Joao B

May 27, 2016

By Sue l

Jun 12, 2021

By Portia N

Oct 19, 2019


Jul 5, 2020

By Fernando R

Sep 19, 2017

By Jinghan L

Feb 5, 2018

By Dannie L T Y

Jul 2, 2020

By Andrew Y S L

May 25, 2021

By Keerthana B

Dec 5, 2017

By Sayan R

Sep 25, 2017

By Pavitra J

May 29, 2020

By Paritosh D

Sep 9, 2018

By Võ N H K

Jan 17, 2022

By Ana G

Mar 23, 2022