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Learner Reviews & Feedback for Becoming Part of the Globalised Workplace by National University of Singapore

50 ratings

About the Course

The final course aims to build learners’ confidence and adaptability when communicating in cross-cultural environments as they assume leadership responsibility to communicate influence in persuasive workplace contexts. The course focuses on enhancing learners’ professional persona for skilful engagement and intercultural communication with stakeholders within and beyond the organization, including cross-departmental work teams, clients and external partners. Learners will also discover and apply good practices in organising information, using visual aids and body language for presentations while demonstrating a heightened sense of cultural sensitivity in a given context. In all, learners will acquire skills to demonstrate persuasive verbal and intercultural communication in workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members. At the end of this course, learners will be able to: - Analyse factors of motivation among workplace counterparts. - Recognise the impact of culture on factors of motivation. - Critique and craft persuasive verbal communication products (i.e. script of dialogue) for exchanges with work teams and critical stakeholders. - Apply principles of effective PowerPoint slide design with consideration for cultural sensitivity. - Identify and adopt strategies on the use of voice and body language for engaging presentations....

Top reviews


Dec 1, 2020

This was a great course. Ms Susan Lee, you are a great teacher. Thank you for taking your time to prepare and teach the course. This will help me relate more professional at my workplace.


Jun 7, 2017

Amazing experience with amazing instructors. Thank you so much Coursera and National University of Singapore for providing me finance support to learn and complete this course.

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By Ixchel P

Aug 28, 2020


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By Guillaume H

Oct 15, 2016

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Feb 16, 2017

By Dzulhafiez I

Feb 4, 2021


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By Rucha S

Jun 8, 2017

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Mar 7, 2019

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By Camila R

Feb 7, 2021