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Learner Reviews & Feedback for Introduction to Hardware and Operating Systems by IBM Skills Network

202 ratings

About the Course

If you're ready to enter the world of Information Technology (IT), you need job-ready skills. This course enables you to develop the skills to work with computer hardware and operating systems, and is your first step to prepare for all types of tech related careers that require IT Fundamental skills. First, learn about the essential software brain of a computer—its operating system software when you explore Microsoft Windows. Next, discover internal key hardware computer components, including motherboard components, central processing unit (CPU) memory, hard drives, expansion slots, and more. Become skilled at identifying the various hardware connections, including categories of ports, add-on peripherals such as mice, and other hardware components. Learn the essentials of basic workstation setup, commonly used operating system settings, screen capture commands, and job-essential good troubleshooting practices. Now you're ready to combine your hardware and operating systems knowledge to set up and troubleshoot malfunctioning computer systems. This course is for anyone new to IT and computer hardware or who wants to start an IT support-related profession as a Help Desk Support Specialist, IT Support Specialist, Virtual Customer Service Agent, or Technical Support Representative. Showcase your analytical and evaluation skills via online labs to be job-ready with real-world skills....

Top reviews


Jul 10, 2022

i really enjoyed this course because of the text and video tutorials it offers , it makes learning easy for even a biginner


Jul 16, 2022

very well organized, and I liked that videos were short but numerous enough to articulate the different facets individually

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