About this Course

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Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
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Beginner Level

To succeed is this course you should have a high school diploma or equivalent and three years of work experience.

Approx. 9 hours to complete
English

What you will learn

  • Identify the expectations and needs that employees have and how a supervisor can motivate them for improved performance by satisfying those needs.

  • Explain the essential skills leaders need, identify several specific leadership styles, and explain when the use of each style is appropriate.

  • Explain the supervisor’s role in carrying out the control function, the importance of quality, and techniques to maximize quality.

  • Explain why accounting and financial information are important to organizational control, and how to interpret key financial statements.

Skills you will gain

  • motivating
  • leading
  • Communication
  • controlling
  • accounting and finance
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs External Link
Beginner Level

To succeed is this course you should have a high school diploma or equivalent and three years of work experience.

Approx. 9 hours to complete
English

Syllabus - What you will learn from this course

Week1
Week 1
2 hours to complete

Leading and Inspiring Others

2 hours to complete
7 videos (Total 32 min)
Week2
Week 2
1 hour to complete

Motivating People at Work

1 hour to complete
5 videos (Total 26 min)
Week3
Week 3
1 hour to complete

Controlling and Improving Results

1 hour to complete
4 videos (Total 24 min)
Week4
Week 4
1 hour to complete

Accounting and Financial Information

1 hour to complete
3 videos (Total 15 min)

Reviews

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About the ICPM Certified Supervisor Professional Certificate

ICPM Certified Supervisor

Frequently Asked Questions

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