About this Course

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Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you!
Leadership and management responsibilities have changed dramatically, particularly in the last decade. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential. 

In this course, you will learn what coaching is and learn how to differentiate between it and all of the other myriad roles managers are expected to perform – managing, mentoring, leading, and training. You’ll learn about the importance of strong leadership and learn to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace.

And finally, you’ll be introduced to the Thought Model, a coaching technique you can use to develop better thinkers and better performers. So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Approx. 13 hours to complete

English

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Skills you will gain

Active Listening
Communication
Management
Coaching

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Approx. 13 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.84/5 (268 Ratings)

Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &

UC Davis Division of Continuing and Professional Education

81,597 Learners

6 Courses

Syllabus - What you will learn from this course

Content Rating97%(6,824 ratings)

Week

1

Week 1

2 hours to complete

Course Introduction & What is Coaching?

This module defines coaching as well as the 4 other roles modern managers are expected to play in their organizations: leader, manager, mentor, and trainer. Many examples are provided to help illustrate each role and common pitfalls associated with the overuse of each role will be covered. The module wraps up with a comparison of all the roles managers have and then asks you to identify and explain why you would go to one role over another in particular situations.

2 hours to complete

8 videos (Total 48 min), 3 readings, 1 quiz

Week

2

Week 2

2 hours to complete

Why Managers Must Develop Basic Coaching Skills

2 hours to complete

5 videos (Total 39 min), 2 readings, 1 quiz

Week

3

Week 3

4 hours to complete

Points of View of Leadership

This module is all about exploring how your life experiences influence your management approach. In lesson 3, you'll learn how to differentiate between facts about experiences in your life and the stories you tell yourself about those facts, identify your own point of view in a situation, and analyze how that may influence decisions you make. And in lesson 4, we'll discuss the interrelationship between point of view and belief systems and introduce you to the Thought Model.

4 hours to complete

9 videos (Total 63 min), 3 readings, 3 quizzes

9 videos

Module 3 Overview2m

Facts vs. Stories6m

Values Influencing You8m

Manager's Point of View10m

Managing and Your Point of View6m

Point of View and Belief Systems6m

Thought Model Part 1: Circumstances, Thoughts, and Feelings7m

Thought Model Part 2: Actions and Results9m

Differences Between Your Thoughts and the Facts5m

3 readings

Leadership Coaching35m

Ladder of Inference10m

Video: Coaching Frame of Mind10m

3 practice exercises

Points of View15m

Thought Model (Practice)30m

Thought Model (Required)30m

Week

4

Week 4

4 hours to complete

Course Peer Review Assignment

4 hours to complete

3 videos (Total 11 min), 1 reading, 1 quiz

Reviews

4.7

422 reviews

5 stars
79.23%
4 stars
16.37%
3 stars
2.83%
2 stars
0.77%
1 star
0.77%

TOP REVIEWS FROM MANAGING AS A COACH

by CBSep 16, 2018

I really enjoyed this course, found that it applied to many of the experiences I already had as a manager and gave me tools to use when discussing or approaching my employees.

by PMDec 9, 2018

Very practical basics for all managers with some knowledge how to lead a team, but without big picture and background principles. I will use it for all my people willing to start with management.

by ZMMar 3, 2021

I really enjoyed the lectures! the lecturer is fun and interactive. I'll be proceeding with the next course shortly! for those who wanted to learn a proper way to manage, this course is right for you!

by MAAug 24, 2022

I like the way, the Instructor provided examples to each concept she presents. The Course has really helped me to understand that Coaching is very important as a Manager and I need to use it.

View all reviews

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Managing as a Coach

About this Course

Skills you will gain