In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is part of the Value Chain Management Specialization
42,677 already enrolled
Offered By
Want to earn credit towards a degree? Find out how
You can earn credits from the University of Illinois at Urbana-Champaign that count towards a Master of Business Administration (iMBA)
Value Chain Management SpecializationUniversity of Illinois at Urbana-ChampaignAbout this Course
21,525 recent views
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 3 of 7 in the
Approx. 17 hours to complete
English
Subtitles: English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Supply Chain
- Inventory
- Process Analytics
- Operations Strategy
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 3 of 7 in the
Approx. 17 hours to complete
English
Subtitles: English
Could your company benefit from training employees on in-demand skills?
Try Coursera for Business
Offered by
University of Illinois at Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
Start working towards your degree
This Course is part of an online degree program offered by the University of Illinois at Urbana-Champaign. When you apply for a for-credit non-degree course through the university and complete it online, it counts as credit hours towards a degree at Illinois. All you have to do is apply through the university.
Syllabus - What you will learn from this course
4 hours to complete
Course Orientation & Operations Strategy
Welcome to the world of Operations Management. Operations are the repetitive processes used to create and deliver products and services. Effective operations strategies and tactical management of such processes are vital to delivering quality product and services and creating value. Module 1 covers the basis of operations management and how it works in different kinds of organizations. Connecting operations management to other aspects of running an organization, it lays the groundwork for how to develop and implement a solid operations strategy.
4 hours to complete
17 videos (Total 90 min), 6 readings, 8 quizzes
5 hours to complete
Process Configurations and Metrics
5 hours to complete
12 videos (Total 86 min), 3 readings, 11 quizzes
3 hours to complete
Inventory Management
3 hours to complete
8 videos (Total 68 min), 2 readings, 7 quizzes
4 hours to complete
Supply Chain Management
4 hours to complete
11 videos (Total 68 min), 4 readings, 9 quizzes
Reviews
- 5 stars75.99%
- 4 stars17.27%
- 3 stars3.63%
- 2 stars1.32%
- 1 star1.77%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
by RRJun 26, 2020
The professor is really calm and composed. His way of teaching is simple and easily understandable. Clears out basic concepts and enables understanding.
by JVOct 8, 2017
very long video presentations at times which made them hard to focus and boring. But material presented was very well organized and presented with very clear and simple examples.
by ABMay 2, 2020
THANK YOU UDATTA PALEKAR SIR FOR SUCH A BEAUTIFUL INSIGHT COURSE. MAKING EACH AND EVERY CONCEPT CLEAR. LOVED IT. ITS MORE THAN PERFECT I WOULD RECOMMEND EVERYONE TO TAKE THIS BEAUTIFUL JOURNEY!!!
by YHNov 15, 2020
This course has a very detailed components and yet not hard to digest. For those of you looking for Operations Management course as a head start, this is a good course for you!
About the Value Chain Management Specialization
The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and surpluses for organizations.
Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Specialization?
Is financial aid available?
More questions? Visit the Learner Help Center.
