In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is part of the Value Chain Management Specialization
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About this Course
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Supply Chain
- Inventory
- Process Analytics
- Operations Strategy
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessStart working towards your degree
Syllabus - What you will learn from this course
Course Orientation & Operations Strategy
Process Configurations and Metrics
Inventory Management
Supply Chain Management
Reviews
- 5 stars76.11%
- 4 stars17.12%
- 3 stars3.59%
- 2 stars1.31%
- 1 star1.84%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
Very well taught course with excellent examples and content. Very subtle asssignment. I loved the readings part. This course can't get anymore better. Thank you Prof. Udatta Palekar.
As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .
Very good course. Explanation is really clear, the topic is really on the spot and applicable. I am surprise to found that all the topic is really linked to my current and previous work.
I love this course, even for not native speaker it's not to hard, only was not to easy to understand assignment questions and answers. But with google translate help I passed first module! :-)
About the Value Chain Management Specialization

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