Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of prospecting and establishing needs. Learners will gain a clear understanding of the prospecting process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course Two will gain skills in understanding their product's value, identifying good prospects, maximizing the sales funnel, improving conversion ratios, creating a strategic prospecting plan, understanding the WIFM, creating an effective elevator speech, overcoming call reluctance, and so much more.
This course is part of the Professional Selling: 3 Steps to High-Performance Specialization
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About this Course
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Flexible deadlines
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Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 2 of 3 in the
Beginner Level
Recent or soon to be graduates or at least 1 year of business experience
Approx. 10 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Utilize methods for talking with and engaging leads
- Strategize to gain qualified leads and referrals
- Establish needs and problems that needs solutions for a prospect
- Differentiate the traits that make up a good prospect from those of a bad prospect
- Track conversion ratios
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 2 of 3 in the
Beginner Level
Recent or soon to be graduates or at least 1 year of business experience
Approx. 10 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
2 hours to complete
Why is Prospecting Important?
2 hours to complete
9 videos (Total 29 min), 3 readings, 2 quizzes
2 hours to complete
Prospecting Best Practices
2 hours to complete
9 videos (Total 36 min)
3 hours to complete
Finding High-Quality Leads
3 hours to complete
8 videos (Total 25 min), 1 reading, 3 quizzes
3 hours to complete
Establishing the Needs
3 hours to complete
6 videos (Total 25 min), 1 reading, 4 quizzes
About the Professional Selling: 3 Steps to High-Performance Specialization

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