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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
2,695 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers...

Top reviews

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.

My thanks to Courser a.

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76 - 100 of 507 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By AYMANE I

Mar 28, 2024

I recently completed the 'Satisfaction Guaranteed, Develop Customer Loyalty Online Course,' and I must say, it exceeded my expectations. The course content was incredibly thorough and practical, covering everything from e-commerce tools to customer loyalty strategies. What stood out to me the most was the emphasis on real-world application, with hands-on exercises like creating a portfolio and analyzing industry trends. Moreover, the instructors were highly knowledgeable and engaging, making the learning experience enjoyable and enriching. Overall, I feel more confident in my digital marketing skills and look forward to applying them in my career. Highly recommended!

By Muhammad S

Dec 31, 2023

I really enjoyed wonderful learning while undergoing through "Digital Marketing and E-Commerce professional certificate. For the assistance and help extended to me I am grateful to the Coursera, Google, Instructors, employees and other engaged- staff for arranging, defining, imparting, sacrificing their time, money and contributing such type of contents for this noble -cause of bringing the humanity from the fraught- darkness to the enlightened world full - of -opportunities. Undoubtedly, this is the work of Angels. I cannot describe this with words. Thanks once again! Very nice; keep it up. Profound Regards. Muhammad Saleem, Rawalpindi - Pakistan

By Rais H

Mar 28, 2024

Good morning, teachers. How was your night? I hope as you are doing well this morning, thanks to God. I am a citizen of Ukraine. I had medical business in the city of Truskavets in the Lviv Oblast of Ukraine. Likewise, I have a medical license in Ukraine. I have some experience with war. Now I want to get a career as a marketer and bookkeeper in the USA. I learned a lot from your course. I appreciate you, and I am very grateful for the knowledge that you give to people.

By Dustin S

Jan 9, 2024

This course is absolutely great as a recent marketing graduate this has helped give me more information about what is going on in the industry today. As I enter my graduate degree I believe this certification will help me with my studies and help me once I exit the military

By Maqsood H

Feb 11, 2024

Amazing, I would love to suggest it to others who want to come in digital marketing, I would highly suggest to take this whole specialization and in the same order so you will be more clear about digital marketing and e-commerce Thanks Google and Thanks Coursera 😍

By Andres E

Jan 9, 2024

Excellent course that teaches you the basics of e-commerce, customer service, customer satisfaction, customer loyalty, and how to prepare yourself to apply for a new job. Highly recommended for anyone wanting to get a job in digital marketing or e-commerce.

By Sherwin S

Jan 14, 2024

Thanks a lot I found this program ,it's really a big help to me to learned a lot and it's really valuable and worth it. And I will continue to enhance and search how to build my dreams. And I will share my knowledge too just like I what I got here.

By Claudia M R

Jan 18, 2024

This course has been an exceptional journey! I entered with a limited understanding of digital marketing and e-commerce, and now I feel equipped with a diverse set of tools to advance my career in the field. Thank you so much!

By aamir s

Dec 22, 2023

This course was absolutely wonderful. I thoroughly enjoyed every bit it, the concept learned were fantastic and i hope this course will pave a way for me getting a very good opportunity in Ecommerce and digital marketing.

By Mildred H

Mar 8, 2024

Great and practical information on e-commerce. Also, all the career advice, job search and interview preparation, and the portfolio project gave me the confidence to apply for these type of jobs. Good job!

By Jochhna M

Nov 4, 2022

It is great course, teaches you lot, I would recommend this course any one interested to grow digitally. I am so happy I found it.

By Kirill G

Sep 26, 2023

Thank you Google & Coursera! Six moths of learning were worth it! I wasn't certain if I can do it. Now I'm confident - I can.

By Paramith R

Dec 20, 2023

awesome stuff! loved remarketing, loyalty building and career prep. loved the instructors and all the materials. thank you !

By Tsedey P

Mar 31, 2023

I appreciated the resume, interview, and portfolio-building tips. This will be so helpful during the job-hunting process.

By Roxanne S

Dec 5, 2022

I learned so much more than what I initially thought I would, and it's really helpful that it's a self-paced learning.

By jacob S

Dec 25, 2022

Congratulation to me I completed: Develop Customer Loyalty Online.

All thanks goes to God for this transferable skin.

By Erica B A

Sep 1, 2022

Great course to learn about digital marketing and eCommerce for the first time or brush up on basics! Thanks Google.

By Timothy R

Sep 5, 2023

I am brand new to Marketing and this course really opened my eyes to how marketing and business as a whole works.

By Hemant K

Sep 22, 2023

overall the course is well designed and very informative. This course gives practical idea of digital marketing.

By Joe W

Jul 5, 2023

Well-designed content with engaging instructors and sufficient variety to keep it interesting over the course.

By Anna M

Aug 25, 2023

Great course for learning new opportunities. It takes time and passion to get to the end, but it is worth it.

By Jiayang H

May 21, 2023

prefect for learner from a beginner stage, if you follow the suggested order to study, you will get a lot.

By Huỳnh V T

Aug 27, 2023

I really enjoyed the course because it gave me a complete background in digital marketing and e-commerce.

By Phương T

Jul 11, 2023

A wonderful course to prepare the knowledge of being a future ecommerce oder digital marketing specialist

By Hasnain A B A

Dec 22, 2022

Fantabuolus learning. Great instructors and you will learn step by step procedure about digital marketing