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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
14,347 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

MG

Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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126 - 150 of 2,670 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Gabrielle H

•

Jan 24, 2022

It's a great course, and really makes you do the work that will make you a better designer, and build case studies that you can use in your portfolio. However, it is becoming increasingly harder to grade peer assignments who are not quite as serious about the course - but you need to review to pass - when you, yourself, are also trying to learn from said peers.

By Iveta D

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Oct 26, 2021

I am attending this course while working as a UX at a big company. It has been very helpful and up to date I am very impressed as I already did a Master in Interaction Design and this course really helped me sum up my knowledge and put it into action. I have prompted UX research in one of the projects we are working on and it is going extremely well :)

By Veena v

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Aug 27, 2021

This course was really deep and clear. Even after completing this course, I gained lot of interest in going in depth in this course. Still feels like there is long way to complete this UX designing because I thought sketching is enough to go further in career seems like there is so so so much to do. I really liked this way of learning and challenges

By Tahta A

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Jul 26, 2021

Probably the most challenging course that I took because I got overwhelmed to conduct with real people that I don't know who. The course provides me a set of tools to overcome every step to gain the research that I need for the course. And most importantly It could be implemented in a realistic situation when the first time I step into a real job.

By Aayushi J

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Sep 6, 2023

It was so great learning all the techniques for empathizing and ideating in the design process. Initially, it appeared to be a boring task to research that much on a single idea but after completing the activities and methods defined in the course, the whole process became fun and the results are so useful in building a true user-centered project.

By Muhammad T S

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Feb 3, 2022

This course was amazing for me! I learnt alot in this course including how to identify what are the weaknesses and strenghts of our competitors. How to empathize with users, how to think like a user and how to define user correctly using their pain points. I love to be the part of this course. And moving forward to the third one! Happy Learning :)

By Alex G

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Oct 27, 2022

It does get a little complicated and you really do need to shift your perspective on how to empathise and identify user problems. But that is the brilliance of this course, it gets you to that piont as a UX Designer. Great job! One gripe is coursera thouhg as I had to resubmit a lot of work becuase there is an error with Cache on this website.

By swati s

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Feb 22, 2023

Got to learn so many terminology in this course. The course is structured in a way that even though at the starting you dont have any ideas about the terns and concepts, by the end if the course you get a pretty good grip on the concepts and terminology and feel confident on using this concepts in the real world.

Thankyou for this amazing course.

By Beatriz H G

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Oct 17, 2022

Very complete and detailed.

The information is well-structured and presented; it includes basic/esential contents and extra material; the exercises help to learn all the new conceps you learn.

It's a teorical course, probably you expect to do practical exercises when you take this program, but in my opinion very useful and it gives you a base.

By Montakan S

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Aug 29, 2021

Great course! This course is fundamental to UX research. I have learned a lot about how to conduct UX research. There are many tools and strategies applied for this part. Empathize, define, and ideate are the first three steps of the overall design process before prototyping and testing. It's very important. It’s hard, but it’s worth it!

By Denis K

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Oct 2, 2023

It was very important to me to deepen my knowledge in research methods and to try them in practice. This course satisfied my needs perfectly. The final assignment with a competitors' audit was really challenging and interesting. The instructors are nice and kind people. I'm very grateful for this study! Thank you, Google and Coursera!

By siddesh o

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Dec 27, 2022

This was very Nice learning related to how design process work with Empathize, Define and Ideate. also learned about how to work on competitive audit with different market research and then with the help of this compititive audit how to run the Audit report which is simple text file with the all the relevant actions and ideas.

By kanika j

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Jul 5, 2022

Highly recommend this for a Beginner!

Great course for a beginner in UX filed as they take you step by step through the whole journey without making it overwhelming. The course content is interactive and filled with examples from where you learn. Reviewing peer assignments also gives you insigts on how you can improve your work.

By Meagan R

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Dec 8, 2021

This was a great course, and the peer-review really helped. I got nervous however because my deadline was approaching and there were no submissions to review. I hope that google can make "mock submissions" for students who need to review work so that the lack of people going through the course does not affect the study plan.

By Stavroula K

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Sep 28, 2021

The instructor was so friendly and happy, also helpful and with lots of examples. Generally the course was really insightful and I learned a lot, but I think it would be great if you could teach us how to incorporate all the hands on exercises in our portfolio, because mine is still empty and I do not know how to fill it in

By Shah J

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Nov 29, 2022

The course is clear and structured. The instructor is very easy to understand and I love the animations used.

However there needs to be someone (mentor) overlooking the peer grades to monitor if grades are being fairly and objectively given based on the point system suggested.

Hope this helps improve the course for others!

By Vasumathi P

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May 27, 2022

I had great experience learning by doing research, empathizing and creating a persona, and learning various ideate processes. most of the things I am doing for the first time and I enjoyed them. The course gives in-depth knowledge and hands-on experience. felt like I am really working on some project. Very good experience!

By Mohit A

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Dec 1, 2023

Really Gratefull to know that a proper process exist for thhe Ux design reasearch. Otherwise I just considered it only to be limited to the research in Visual design. This course opened my mind cap and opened my eyes in UX research. I learnt a lot from this and will use the processes and flexibaly with my own projects.

By Gustavo B L

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May 13, 2023

Wonderful course, full of great examples and templates that definitely helped me to learn more and grow as a student, and a future professional of the area! I want to thank Google for the seamless integration with your online suite of products, which was very helpful and helped me to prepare for my deliverables promptly!

By Humera T

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Feb 10, 2023

A very detailed and informatic course and the instructor is very dedicated and lively , I really liked the way she explained all the concepts. I learned a lot from this course. Its just the right content and a deep dive of UX Design Process. Thanks to the team doing a tremendous job by sharing such valuable knowledge.

By John W

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Nov 10, 2021

This course added so much new information into my foundation for UX design. From foundational research to post launch research, surveys to competitive audits I'm really starting to get a better picture of what this profession entails and what to expect from a typical project or work day. My favorite course so far!

By Nell Y

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Jul 25, 2023

This was such a deep dive into the researching and groundwork aspects into UX Design that I knew I needed but I had no clue how to get, much less with all the structure that was provided. This course felt like a slog, I'll be honest, but I feel so so so much more knowledgeable now than I did prior to the start.

By Priska D

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Apr 4, 2022

The course provides very detailed information. I learn how to start the ux design process from the very start, step by every detailed step. I love how the teachers give the lessons in a fun way, and I love how they motivate me by their language and short videos from expert. Thanks a lot for such precious course!

By kainat r

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May 27, 2023

this course has bits of a lot information that is necessary to add in your knowledge to start it as a career. course is easy to learn and challenges are a good way to judge yourself . so i like the way how courses are arranged in a properly. putting our ideas into audits and reports was so interesting.

By Christine S

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Oct 10, 2022

Great course. I am an absolute beginner and a busy mom trying to advance her career without a lot of extra money. I am so glad I tried this and completed it. I feel like it will be a terrific baseline for further studies and schooling, or to get my foot in the door for a job that will provide extra training.