This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
About this Course
Skills you will gain
- 5 stars85.10%
- 4 stars12.74%
- 3 stars1.51%
- 2 stars0.24%
- 1 star0.39%
TOP REVIEWS FROM TECHNICAL SUPPORT FUNDAMENTALS
Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
The Course is great. I've been a Systems Administrator for the past six years but decided to take this as a refresher and I'm truly refreshed with new ideas and important tools. Can't be happy enough!
This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.
Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Certificate?
More questions? Visit the Learner Help Center.