Net Promoter Score (NPS) and Sentiment Analysis in Miro

Offered By
In this Guided Project, you will:
2 hours
Beginner
No download needed
Split-screen video
English
Desktop only

By the end of this project, you will be able to confidently analyze survey data by generating Net Promoter Score analytics to help understand and communicate the state of the overall Customer Experience (CX). To do this, you will gain hands-on experience leveraging the visualization tools in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

  • User Experience Design (UXD)

  • Analytics Generation

  • Customer Experience (CX) Research

  • Communicating about Data

  • Insight Mining

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently Asked Questions