Conflict Management For Everyone . Do you want to identify conflicts and the way people will respond? Do you struggle with managing and finding solutions for conflicts in various settings? Do you want to negotiate and find the best solution for everyone involved? In this Conflict Management specialization, learn to discover conflict modes and types, choose approaches to resolution and find the best outcome for all parties.

CareerCatalyst

Offered By

Conflict Management For Everyone SpecializationArizona State University

Skills you will gain

About this Specialization

By the end of the specialization, you will be able to: Assess conflict types and identify the needs and responses of all conflicting parties. Identify when conflicts arise and manage them in multiple settings. Respond to conflict appropriately and brainstorm for solutions you can follow through on. Prepare for negotiations by finding alternatives and making offers to reach the best solution for all involved.

Applied Learning Project

Conflict is a part of life. Everyone wants different things, and sometimes those needs can clash. You have to be able to see conflict clearly, address it appropriately and find the best solution. You also need to understand the needs of everyone involved to get this process done right. Luckily, you can learn these conflict management skills from this specialization. With the expertise of ASU’s Sandra Day O’Connor College of Law, the Conflict Management specialization will put the tools, knowledge and strategies for addressing conflict directly into your hands. You’ll learn the fundamentals and get acquainted with your conflict management toolkit. Then, you’ll directly apply them in hands-on scenarios. Conflict management can seem a lot like settling an argument — but it’s much more than that. To resolve conflict, you need to know what kind it is and what solutions are available. You also need to understand what everyone is trying to accomplish during this conflict.

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approximately 6 months to complete

Suggested pace of 1 hour/week

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approximately 6 months to complete

Suggested pace of 1 hour/week

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

How the Specialization Works

Take Courses

A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.

Hands-on Project

Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.

Earn a Certificate

When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.

There are 4 Courses in this Specialization

Course1

Course 1

Assessing Conflict

Course2

Course 2

Managing Conflict

Course3

Course 3

Negotiation

Course4

Course 4

Resolving and Transforming Conflict

Instructor

CareerCatalyst

1,973 Learners

27 Courses

Offered by

Arizona State University

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.

Frequently Asked Questions

What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Can I just enroll in a single course?
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Can I take the course for free?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
Is this course really 100% online? Do I need to attend any classes in person?
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
Will I earn university credit for completing the Specialization?
This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
Do I need to take the courses in a specific order?
No, you do not need to take the courses in a specific order.

More questions? Visit the Learner Help Center.

Build employee skills, drive business results

Discover Coursera for Business

Conflict Management For Everyone Specialization

Skills you will gain

About this Specialization

Applied Learning Project