By the end of this project, you will be able to create an accurate customer problem statement that diagrams the problem that your brand or product will solve for the customer. The power of creating a customer problem statement is that it becomes business intelligence that can maximize business opportunities by solving user experience problems. It does this by expanding upon the knowledge of the customer’s user experience by empathizing with the customer and the challenges or needs they must meet as a part of their normal life journey.
Develop a UX Customer Problem Statement in Miro
277 already enrolled
What you'll learn
Understand fundamentals of Customer Problem Statements and how they fit within the realms of User Interface design and User Experience design.
Identify use cases for developing a Customer Problem Statement.
Understand the templates and tools available in Miro and populate a board with a Customer Problem Statement in Miro.
Skills you'll practice
- Category: User Experience Design (UXD)
- Category: Customer Experience
- Category: User Interface (UI) Design
- Category: Problem Statements
- Category: Business Opportunities
Details to know
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Learn, practice, and apply job-ready skills in less than 2 hours
- Receive training from industry experts
- Gain hands-on experience solving real-world job tasks
- Build confidence using the latest tools and technologies
About this Guided Project
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Review the fundamentals of Customer Problem Statements and where they fit within UI and UX design.
Consider the benefits of developing a Customer Problem Statement.
Visualize the User Experience (UX), consider how it informs the Customer Problem Statement, and access Miro.
Explore the templates and tools available in Miro, create a new board, and install a Customer Problem Statement in Miro.
Create a Customer Problem Statement, fully examine the problem, and consider next steps that will lead to solutions in Miro.
A free Miro account used to access the Miro application.
5 project images
How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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Frequently asked questions
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
Financial aid is not available for Guided Projects.
Auditing is not available for Guided Projects.
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.