In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook. By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.
Social Media Marketing
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Your workspace is a cloud desktop right in your browser, no download required
In a split-screen video, your instructor guides you step-by-step